Advanced Certificate in Supported Employment (ACSE)

Overview: Advanced Certificate in Supported Employment (ACSE) Course

The Advanced Certificate in Supported Employment (ACSE) aims to build capabilities of job coaches in providing employment and employability support for persons with disabilities.

Course Requirements and Eligibility

Target audience includes job coaches and other professionals working with persons with disabilities in supported employment. This programme is also useful for those considering entry into this area of work.

A minimum of three GCE ‘O’ Level credits and a minimum English Language (speaking, reading, writing and listening) proficiency level equivalent to C6 GCE ‘O’ level or Employability Skills System Workplace Literacy (WPL) Level 6 is required. Applicants are required to upload their GCE 'O' Level or any higher Certification during the online registration process.

Learning Outcomes: Supported Employment Training

Upon completion of the course, graduates will be able to:

• Describe the roles and responsibilities of a job coach in supported employment

• Apply appropriate employment and job development theories in assisting persons with disabilities in their career planning

• Apply basic counselling skills and techniques when working with clients with disabilities

• Demonstrate understanding of the case management process

• Apply appropriate negotiation strategies to resolve conflicts in the context of supported employment

• Conduct a job analysis of a specific job position identified for a person with a disability

Course Details

Assessment Requirements

Learners are required to meet at least 75% attendance for every module’s training hour to be eligible to sit for the respective assessment.

Programme Duration: This course is offered on a part time basis and has a total duration of 115 hours. Trainings will be conducted in-person in SSI’s classrooms. Where applicable, assessments will be conducted physically in SSI on a separate day. Details will be shared with successful learners and/or in class.

Lesson Timings: 9.30am to 5.30pm

Fees:

A non-refundable application fee of SGD 54.50 (including 9% GST) is applicable for registrations received.

Module 1: Supported Employment and Working with Clients of Different Disabilities

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Training dates: 21 to 25 April 2025
Assessment date: 25 April 2025

This module will equip learners with a better understanding of the concept and practices of Supported Employment, including techniques to provide guidance to clients with disabilities in their career planning, employment laws and grants available for employers and persons with disabilities.

Module 2: Basic Counselling Skills and Practice for Job Coaches

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Training dates: 6 to 7 May 2025
Assessment date: 7 May 2025

This module provides an overview of the counselling process, the different roles performed by the job coach-counsellor, basic counselling skills, goals of counselling, values and ethics in counselling and approaches in problem management. In addition, this module will also cover barriers of communication in the counselling process and ways to prevent communication breakdown when working with clients.

Module 3: Introduction to Case Management

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Training dates: 15 to 16 May 2025
Assessment date: 16 May 2025

This module will equip learners with the necessary skills and knowledge of case management in practice. It provides learners with a broad understanding of how case management serves as a means for achieving client wellness and autonomy through advocacy, dialogue, identification of service resources and direction. Additionally, the workshop also helps learners in forming the connections between job coach, client, service personnel and other stakeholders in order to optimize the assistance rendered.

Module 4: Conflict, Leadership and People Management

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Training dates: 5 to 6 June 2025
Assessment date: 6 June 2025

Conflict is an issue that people have to manage regularly. Any efforts in equalising and normalising persons with disabilities at workplace would have to recognise and accept that potential conflicts may be inevitable. If conflict is not effectively managed and resolved, it can be detrimental because it can cause uncertainty, lower morale and hurt long-term working efficiency and effectiveness. This module will discuss conflict resolution, the art of negotiation in reaching an agreement between different stakeholders as well as how to apply the principles of leadership and people management.

Module 5: Client and Employer Engagement

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Training dates: 16 to 20 June 2025
Oral Interview: 28 and 29 July 2025 

This module focuses on the role and responsibilities of a professional job coach and coaching techniques for persons with disabilities (PWDs) within a supported employment framework. In contrast to the traditional train-and-place approach, job coaching in supported employment embraces a ‘place, train and sustain’ model which requires job coaches to work closely with clients with disabilities and employers throughout the job coaching process. Learners will acquire specific knowledge and skills to engage and support clients and employers in supported employment which includes the development of client profile, job development and placement, job site training and support, and fading out and follow-up.

Compulsory Site Visit to Enabling Village: 10 July 2025

Upcoming intake 2025

Registration closing date: 3 March 2025
Register for the ACSE Course now.

¹ Subject to successful completion and achievement of a ‘Competent’ grade for all in-class assessments/assignments. Learners eligible for SkillsFuture Singapore (SSG) funding, must achieve at least 75% attendance per module, and be certified ‘Competent’ in all the assessment components. Individuals or Organisations will have to bear the full course fees in the event that learners fail to meet the attendance/assessment requirements and terms and conditions for SSG funding eligibility. Learn more about SSG Funding.